Propose how Denson should manage the conflict in this case using one direct conflict management and one indirect conflict management approach
Answer the two questions using the Case study and the Textbook materials.
1.The textbook describes two main types of conflict. Define them and then describe the type (s) of conflict that are evident in the case
2.Propose how Denson should manage the conflict in this case using one direct conflict management and one indirect conflict management approach? Explain your response.
There are attachments from the textbook show their definition of the two types of conflict!! I just copied some material from the book, but you can find the book
Here is the textbook reference: Uhl-Bien, M., & Schermerhorn, J. R. (2018). Organizational behavior and exploring management. Hoboken, NJ: Wiley & Sons.
2020-Module-5-West-Coast-Transit-Case (1)
Answer preview to propose how Denson should manage the conflict in this case using one direct conflict management and one indirect conflict management approach
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