Discuss the implications for organizational culture
The goal of this project is to describe how you would implement a major program of organizational change as if you were a senior leader of the company, using one of the following approaches:
Total Quality Management Initiative (TQM)
Six Sigma/NIKE
Continual Quality Improvement (CQI)
Organizational Learning
Kaizen
Systems Thinking
Another aim of this paper is to draw upon as much of the course material as possible, but specifically from Units 5 -8.
You will select a large company, one for which it is easy to get information to study via web based resources. Examples include Apple, Dell, GM, etc. Do not select a company you work for or have worked for.
The requirements for your paper are:
Research the initiative you select and the business. What is at issue here is how to affect large scale organizational change. What is the company you selected doing in this regard?
Answer/address these questions:
What is meant by TQM, Six Sigma or CQI?
What specific goals do you hope to achieve with this program? For example, improve Return on Investment, Market Share, reduction in errors, etc
How will these goals be measured?
How will the program be implemented?
How will the company be structured to achieve these results?
How will “buy-in” by the employees be gained?
What is the role of leadership/management in the implementation of TQM?
Discuss the implications for organizational culture
It is important that you are as specific as possible and that you use terms and information gleaned from the text and from research! All research citations must be in APA formatting.
Specific, real world examples are preferred where possible (discovered by research). For example, how did a company like Continental Airlines restructure themselves? How do these examples reflect concepts we are studying? If you must make assumptions to supplement the material you find, if insufficient real world examples exist, then please identify when you have done so.
Formatting:
APA formatted using double spaced, 12 point Times New Roman font.
APA formatted title and reference pages.
The suggested page length is 4-12 pages, excluding title, abstract, or reference pages.
Normal headings
Use of bullets acceptable, where appropriate. The entire work should not be bullets though.
Graphics are fine as long there are not too many
Citations in APA standard format. A minimum of 3 separate citations is required.
In addressing the questions posed, it is preferable that your paper “flow” as a coherent narrative, rather than organizing your paper around the questions; embed your responses to the questions in the paper.
Deliverable and Weights
The Final Draft will receive a grade of 0 if any of the preceding deliverables are not turned in as directed.The deliverables are shown below with their individual percentages of your final grade based on the entire set of deliverables being worth 25%. Each one is worth 100 points.
Spaho, K. (2013). Organizational communication and conflict management. Management: Journal of Contemporary Management Issues, 18(1), 103-118
Fairholm, G. W. (2009). Defining the forms of power. Organizational Power Politics : Tactics in Organizational Leadership (pp. 11-22). Santa Barbara, Calif: ABC-CLIO
http://www.youtube.com/watch?v=XKUPDUDOBVo
Dhillon, I., & Gupta, S. (2015). Organizational Restructuring and collaborative creativity: The Case of Microsoft and Sony. IUP Journal of Business Strategy, 12(1), 53.
Tuckman, B. W., & Jensen, M. C. (2010). Stages of small-group development revisited. Group Facilitation: A Research & Applications Journal, 1043-48.
http://www.youtube.com/watch?v=76CktXg9THc
How did Nike integrate humanity in its business thanks to Lean innovation? (2017, July 14). Retrieved from https://leansixsigmabelgium.com/blog/lean-innovati…
Nike, Inc. – 6Sigma.us. (2013, September 4). Retrieved fromhttps://www.6sigma.us/customer/nike-inc/
The official news website for NIKE, Inc. (n.d.). Retrieved from https://news.nike.com/
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