You are the manager of a team in a mid-sized marketing firm
Scenario: You are the manager of a team in a mid-sized marketing firm, and two of your subordinates, Sarah and John, have been experiencing increasing tension in their working relationship. This conflict has been affecting their communication, collaboration, and the overall team dynamic. Both are valuable employees, with Sarah leading creative strategy and John overseeing client relations.
The issue started when John disagreed with Sarah’s approach to a key marketing campaign, and since then, their interactions have become more strained. They frequently avoid collaborating on projects, and their interactions have become tense during team meetings. As a result, the quality of their work has been impacted, and the team’s morale is suffering from the ongoing discord.
You have received feedback from the rest of the team about the situation and noticed the decline in performance. The team’s objectives are at risk, and the conflict is now affecting productivity and engagement.
Task: As the manager, you are responsible for resolving this conflict to restore a positive and productive work environment.
Questions for Response:
- What steps would you take to address the relationship conflict between Sarah and John?
- How would you approach each individual to understand their perspective on the situation?
- What strategies would you use to facilitate open communication and encourage collaboration between the two?
- How would you prevent future conflicts and foster a more cooperative work environment?
- Why do you believe these actions will lead to a positive outcome for the team and the company?
Requirements:
- There is no minimum or maximum required number of pages. Your analysis will be considered complete, if it addresses each of the 2 components outlined above.
- Use of proper APA formatting and citations. If supporting evidence from outside resources is used those must be properly cited. A minimum of 3 – 5 sources (excluding the course textbook) from scholarly articles or business periodicals is required.
- Include your best critical thinking and analysis to arrive at your justification.
Requirements: whatever you think is best
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