What are the concepts you have learned

For this discussion question, discuss 2 concepts that you learned. What are the concepts? What was something interesting that you learned from these concepts? What is the importance of these concepts to a healthcare organizations? How will you use this new information in your current or future positions

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The concepts I have learned relate to total quality management within a healthcare organization and include the focus on customers and a process approach to the organizations business challenges. What is interesting about these concepts is that they are quite related and working on one results in improvement of the….

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