Technical Skills vs. Customer Service
Technical Skills vs. Customer Service” Please respond to the following:
>
>
> – You are tasked with hiring a new systems analyst at your company. One
> candidate has excellent technical credentials, but does not think
> customer
> service is important. A second candidate has excellent customer service
> credentials and fair technical skills. Which candidate would you be more
> likely to hire and why?
> customer
> service is important. A second candidate has excellent customer service
> credentials and fair technical skills. Which candidate would you be more
> likely to hire and why?
> – Identify and justify some other skills you would look for in a systems
> analyst.
>
> 150 words each
>
>
> 150 words each
>
………………..Answer Preview……………….Technical Skills vs. Customer ServiceHiring a new systems analyst at a companyIn my view, it would be a good decision to higher the candidate with excellent customer service and fair technical skills. This is because it would be easier for the company to train the candidate and help him or her improve technical skills. Hiring a candidate with poor customer service skills can easily lead to loss of potential company customers/clients. As Moment (2007) explains, customers prefer to associate themselves with organizations……………..
APA
202 Words