Support systems
Today, airlines are struggling to stay in business and they look to cut down on costs wherever possible. Fewer flights are being scheduled, airplanes are more crowded, and airlines are overbooking flights. Many times passengers are left without seats, and frequent flyers regularly chose to give up their seats and delay their departures in exchange for free ticket vouchers. Also, passengers are being bumped from flights involuntarily more often. The purpose of overbooking is not to leave passengers without seats, but to compensate for the millions of no-shows that decrease the amount of expected revenue.
This week for your discussion, conduct further research on this issue and please comment on the following:
- Do you feel that the decision support system utilized by airlines to overbook flights is working well?
- Answer from the viewpoint of the airline.
- Then answer from the viewpoint of the customer.
- What organization, people, and technology factors are responsible for excessive bumping issues?
I just need an very simple answer…
………………Answer Preview………………….
The decision to support the system of overbooking flights is having a positive impact on the airlines companies. The main aim of the airlines is to make sure that when an airplane takes off for another destination it’s as full as possible. This is usually in an effort to make sure that the airline gets as mush revenue from that flight as possible. By overbooking the plane, it is evident that the airlines are fulfilling their goal and this must be having a positive impact on the amount of revenue that they are collecting…..
APA
381 words
