The role of customer service during the pre-transaction, transaction and post-transaction components of the company-customer exchange.

The role of customer service during the pre-transaction, transaction and post-transaction components of the company-customer exchange.

Discuss the role of customer service during the pre-transaction, transaction and post-transaction components of the company-customer exchange.

1. What are key performance indicators (KPIs) and how are they used in supply chain management?

Please write 200 word response to receive full credit for this assignment. Also, it required that you respond in full academic thought.

Requirements: 200 words