What problems was the Philly311 project designed to solve
Read “Business Problem-Solving Case: The Philly311 Project: The City of Brotherly Love Turns Problems into Opportunities” on pages 470-472 of your text and answer the following:
What problems was the Philly311 project designed to solve? Why was the Philly311 project so successful? What people, organization, and technology factors contributed to its success? What risk mitigation strategies did Philadelphia use for its Philly311 project? How did they help?
350-400 words
APA Style
2 references to the following book:
Essentials of MIS, Kenneth C. Laudon and Jane P. Laudon, 2019 Pearson
Answer preview to what problems was the Philly311 project designed to solve

413 words

