You are a restaurant manager who is conducting a coaching discussion with one of your servers

You are a restaurant manager who is conducting a coaching discussion with one of your servers

You are a restaurant manager who is conducting a coaching discussion with one of your servers. Focus of the coaching: the server has repeatedly failed to complete store-closing operations before leaving for the night. Case in point is that the tables are never cleared, and the morning shift is forced to clean up the mess.

You have conducted a coaching analysis, and you have determined that the server is able to complete these responsibilities, that all obstacles to doing so have been removed, and that this is an important part of a server’s job in your restaurant.

Describe how you would encourage the server to agree that a problem exists, and what you would do if the server refuses to acknowledge that a problem exists. 150 WORDS

Describe the options available to you in dealing with this situation. Which options would you select? Support your choices 150 WORDS

…………………………..Answer preview………………………..

It is important to hold a friendly conversation with the server in order to encourage him to accept that a problem exists. It is not advisable to harass the server into accepting that a problem exists since this will lead to more denial and blame game. It is important to lay down the facts for the server than just make simple assumptions or claims, which may lead to rebellion from the server. In case the server does not accept that a problem exists……………………..

APA

334 words

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