Quality Management in the Manufacturing and Service Industry

Write a short paper to describe the following:

The importance of quality assurance in either of these sectors. 

How quality management is used as a continual improvement tool. 

The role an operations manager plays relative to quality management.

Guidelines for Submission: The short paper should follow these formatting guidelines: 1–2 pages double spacing, 12-point Times New Roman font, one-inch margins, and at least three citations in APA format.