Discussion: Advocates of Total Quality Management believe that through quality improvement

Discussion: Advocates of Total Quality Management believe that through quality improvement, costs will go down through reduced waste and inefficiencies. Opponents believe that it is too expensive to keep implementing new processes and machinery in order to improve quality.

Which stance do you agree with? Please explain.

Balanced scorecard, kaizen, and benchmarking are some of the concepts in chapter sixteen that could bolster your case in this discussion.

Answer preview to discussion: Advocates of Total Quality Management believe that through quality improvement

APA

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