Your internship with Southwest Airlines is turning into a great hands-on learning opportunity for you
ORGCB/535 Competency 2 -Assessment and Rubric
Course Title: People and Organizations
Competency Assessment Title: Recruitment
Your internship with Southwest Airlines is turning into a great hands-on learning opportunity for you. Your manager has now tasked you with proposing a talent
management plan for pilots at Southwest Airlines. Your proposal will be considered by the Director of HR to make a formal plan.
Develop a 5- to 6-page proposal that includes the following:
• A recommendation of 3 recruitment sources that are best suited to recruit pilots. Consider the quantity of resumes generated, the percentage of resumes
likely to result in accepted offers, the time to fill a position and the cost to fill a position.
• An evaluation of common methods used to select a candidate
o Recommend 3 methods for selecting new pilots. In your evaluation, consider reliability, validity, utility, and legality.
• An evaluation of common methods used to train and develop employees
o Recommend 3 methods for training pilots at Southwest Airlines. Consider learning and development outcomes, cost of training and development,
the effectiveness of training and development, and risks.
• An evaluation of common performance management systems
o Recommend 1 method for performance management of pilots at Southwest Airlines. Consider strategic congruence, validity, reliability,
acceptability, and specificity.
• An evaluation of common methods to minimize voluntary turnover
o Recommend 1 approach to retain pilots at Southwest Airlines. Consider methods for retaining employees, meeting pilot needs, and costs.
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