OPERATIONS MANAGEMENT Unit 2

OPERATIONS MANAGEMENT Unit 2

2. Identify five examples of technology’s impact on services. Specifically, identify one that has led to labor cost reductions.

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Question: 2. Identify five examples of technology’s impact on services. Specifically, identify one that has led to labor cost reductions.

            In recent years, the impact of technology has been very significant and more so in the services sector and manufacturing industries as well. There has been an observable shift to the services sector in many countries around the world mostly the industrialized nations. The services sector is an industry where firms……

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