Discuss how your organization may evaluate or approach IT operations as a process

Course name- Operational Excellence.

APA format is required – USE THE APA TEMPLATE.

Each question below must be addressed in your paper. Use an in-text heading to identify each question (Do not restate the question as the heading-use a topic heading instead). Each question must also be supported with appropriate APA-formatted citations which match full references at the end of the paper. All references should be current from the years 2015 to present day. Each section should be at least 2-3 paragraphs in length.

Chapters 5-8 of the course text discuss the process and design of operations. Review the article below, and address the following questions in your paper:

Williams, C. (2019). The importance of IT process management: White paper. Retrieved from https://pdfs.semanticscholar.org/903d/cca38680b28ac993dc35a94f0185d6ace2c7.pd

Discuss how your organization may evaluate or approach IT operations as a process

Identify and discuss 2-3 challenges your organization may be experiencing due to current IT processes

Research and discuss 2 different Business Process Management systems in the market today which may be of benefit to your organization in addressing the challenges identified in question 2

Conclude with recommendations for your organization based on your research