Describe at least five pre-transitional concerns that could cause the GM to be less effective in this expatriate role.

Assignment: The Global Hotel

Introduction: Hotels have to be ever mindful of cultural differences concerning staff, vendors, and guests. Lodging establishments usually have some resources available to the general managers and staff to address these cultural aspects in the course of doing their jobs.

The following Course Outcome is assessed in this Assignment:

AB206-2: Solve a hotel management problem.

Scenario: The president of Global Hotel has begun receiving calls and emails from around the U.S. regarding the current regional GM who was promoted to GM North America from his home country of Japan where he was a senior country GM. The complaints are that his style is not fitting the personnel, and staff are being pushed to work too many hours. As a result, staff are beginning to leave the organization, especially contracted hourly employees and consultants. Detail the problem, and propose a solution to the management problem based on your reading. Provide your response in an 8-slide Microsoft® PowerPoint® presentation.

Checklist:

Describe at least five pre-transitional concerns that could cause the GM to be less effective in this expatriate role.

Suggest specific steps the GM and the president could each take to resolve the workplace problems based on your readings and Learning Activity.

Explain what post-transitional issues would be a concern and how to address them.

Access the Unit 4 Assignment rubric.

Respond in a minimum of an 8-slide PowerPoint presentation putting no more than four bulleted items on each slide. Additional explanations can be inserted below each slide in the notes section. Include an additional title slide. Submit your presentation to the Assignment Dropbox.

u4_rubric