Select 2 fast food restaurants and evaluate them in terms of service quality
Select 2 fast food restaurants and evaluate them in terms of service quality. Suggest ways to improve the service quality.
Evaluate the two fast-food restaurants in term of the Seven QC “tools” discussion in Chapter 15 of textbook, OM.
Determine the top three QC tools that tend to be most valuable to business owners. Explain your rationale.
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