Discuss the value that metrics brings to the organization, and identify critical measures of success that should be tracked.
In order to have a successful IG program, one of the eight (8) Information Risk Planning and Management step is to develop metrics and measure results. From your required readings, discuss the value that metrics brings to the organization, and identify critical measures of success that should be tracked.
Discuss along these lines (feel free to drop any point and add any)
– Overview of Information Governance, list the (8) Information Risk Planning and Management steps.
– What are metrics? give example of data governance metrics (i.e. number of duplicate data purged from system every month), give example of cyber security metrics (number of vulnerabilities remediated per month, number of patches deployed on Windows servers)
– What are the benefits of metrics to organization? (enhance operational productivity, satisfy service level agreements (SLAs), satisfy operational level agreements (OLAs), satisfy contratual agreements, mitigate legal risks, comply with IT governance frameworks such as COBIT, comply with security compliance frameworks such as PCI DSS, ISO 27001, comply with data protection laws like HIPAA, GLBA, CCPA, GDPR)
– Identify some critical measures/factors to ensure success of metrics programme ( see the 4 itemsin \”Shevde (2018)\” Align metrics to corporate goals, socialize your results, ensure metrics are widely accessible to audience, provide clues to subsequent actionable steps, provide transparent mechanism to validate metrics accuracy)
– Conclusion
ReferencesSmallwood, R.F. (2019). Information Governance: concepts, strategies, and best practices (2nd edition). John Wiley & Sons.Available at: https://drive.google.com/file/d/1eIQrl3RJvNFDVmd773-0J6DVaTUUxKap/view?usp=sharing
Shevde, N. (2018). Measuring Information Governance Success. Retrieved from https://www.cmswire.com/information-management/measuring-information-governance-success
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