Consider a customer-service experience you have had in the last month or so.

Consider a customer-service experience you have had in the last month or so.

Consider a customer-service experience you have had in the last month or so. Was it positive or negative? Describe your experience and then point out specific ways in which the firm might strengthen its customer service.

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I wanted to purchase a laptop on eBay recently but since it was my first time to shop on the platform I decided to buy a cheaper product so that I know how they deliver and be familiar with the entire customer experience. So I purchased a phone cover for my Huawei Y7 Prime 2018 model. It cost around $2 and had free shipping. According to the seller, I would have the product in just twelve days. But it took over a month……………………………………………….

APA

388 words

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