Pick 1 hotel offering and write a new process map for it. Along with charts, give a detailed explanation of the new process

Pick 1 hotel offering and write a new process map for it. Along with charts, give a detailed explanation of the new process

Hilton Hotel and Resort

Pick 1 hotel offering and write a new process map for it. Along with charts, give a detailed explanation of the new process and where such improvement will benefit the hotel and increase customer satisfaction. Be sure to include all costs, resources, and management functions.

Using the data gathered for check-in and checkout under your new process, present control charts that demonstrate the new process performance to management.

Please remember the Hotel that i pick is Hilton Hotel and Resort.

…………………….Answer preview………………………

Process mapping in hotels involves outlining the activities that a hotel does and assigning the responsibilities of performing those tasks to different individuals (Darwish & Ali, 2011). It is helpful as it makes hotel management to understand how to serve the customer better and understand the experience of the guests…………………………

APA

553 words

Get instant access to the full solution from yourhomeworksolutions by clicking the purchase button below