Community crisis shelter
Maria, a 34-year-old woman, arrives at a community crisis shelter late at night. She is visibly distraught, reporting that she fled her home after a severe argument with her partner, during which she feared for her safety. Maria expresses feelings of hopelessness, saying, “I have nowhere to go, and I can’t keep doing this.” She also mentions that her partner has never physically harmed her but has threatened her during previous arguments. She has no family nearby and limited financial resources.
Maria appears hesitant to share too many details but agrees to stay for the night.
Initial Post:
- In the role of a crisis worker at the shelter, you are tasked with engaging Maria, assessing her immediate needs and emotional state, exploring her crisis, ensuring her safety, and collaborating with her to help her begin to develop a plan for her next steps. Reflect on the following issues and explore potential solutions for each: What strategies would you use to initiate contact and build rapport with Maria? How might you help her feel comfortable enough to share more details about her situation?
- Using the Hybrid Model, how would you explore and define Maria’s immediate crisis? What questions might you ask to assess the severity of her situation?
- Considering Maria’s limited resources, what alternatives could you explore with her? How would you help her create a realistic and actionable plan to regain control over her situation?
- Which assessment tools (e.g., Triage Assessment Form, Lethality Potential Assessment) would you use to evaluate Maria’s current state, and why?
Requirements: answer all questions
Answer preview to community crisis shelter

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