Discussion Aim: Critically examine disruptive technology\\\’s impact on the “Service-Providing” industry sectors, and apply “two-eyed” seeing to assess effects on workers, Communities, and society.
Our goal over last week and for this week is to critically examine the wide-ranging impacts of technology disruption in different industry sectors, keeping in mind not just the impact on the industry, but on the workers, communities, and society as a whole. This week, we focus on “Service-ProvidingLinks to an external site.” Industries as defined by the Bureau of Labor Statistics.
Utilizing our resources this week, our learning from the prior weeks regarding disruptive technologies, and the readings from Beyond the Valley:
- Critically examine both the business opportunities (the business case) and challenges that digital disruption will bring to the Service-Providing Industry sectors.
- Be sure to address impacts on workers, the community, and society, keeping in mind that what is financially good for an industry may be bad for a community or for workers!
- To do this well, it is essential that you bring in outside sources that support your application of “two-eyed seeing\\”—what are the workers\\\’ points of view? How will the community be affected? What will this disruption mean for society in the long term?
Answer preview to Communities and society
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