List four general guidelines for using communication technology effectively.
List four general guidelines for using communication technology effectively.
Define ethics, explain the difference between an ethical dilemma and an ethical lapse, and list six guidelines for making ethical communication choices.
Deliverables
1-2 page paper (12-point font) answering the case study questions.
Activity Details
Perform the following tasks:
Step 1: Gamification is a key strategy for many companies trying to improve customer satisfaction. Read and consider the case study in the HIGHLIGHT BOX: DIGITAL+SOCIAL+MOBILE: TODAY’S COMMUNICATION ENVIRONMENT: It’s All Fun and Games—and Effective Business Communication, p. 19 in your textbook. Read the Internet Resources before answering the questions.
Step 2: Answer the two questions at the end of the case study.
Provide examples where appropriate.Make sure this is written in the format of a paper. Ensure that you include a citation including the web site, author, and other reference information in your paper.
Answer preview to List four general guidelines for using communication technology effectively.
APA
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