A major enterprise-level business process development project was initiated.
Communicate for Project Success:
Scenario:
A major enterprise-level business process development project was initiated. Early in the project, it was clear that each constituent business unit had different needs. An active executive sponsor pushed for a steering committee representation from all business units. The team began by gathering requirements across business units. All levels of the organization were represented—executives, middle managers, and frontline workers.
Requirements were translated into specifications and communicated to the business units. Prior to steering committee meetings, decision-makers received detailed information on the project\’s status and progress in meeting requirements.
Result: The team developed a broad approach toward developing a new process with an enterprise-level core that allowed customization among the business units. The project achieved the desired results and received customer acceptance at the business unit level. The executive sponsor (also the primary customer at the enterprise level) was applauded for his business acumen, while the direct project sponsor continued on her path for promotion from the assistant VP to being the VP of the organization.
Discuss:
Analyze the critical factors in the success of this project. For a project like the one described above, propose the key components of a project communication plan.
Answer preview to a major enterprise-level business process development project was initiated.
APA
913 words
