Advantages and disadvantages of using e-mail communication for patient care

Advantages and disadvantages of using e-mail communication for patient care

The way health care providers communicate with patients is continually evolving. In today’s society, patients demand timely information that is easily accessible. As a manager, you may play a role in the decision to modify how you and your staff communicate with your patient population.
Assume the role of practice manager for a large, multi-specialty group practice. It has been proposed that you begin using email for patient communication. Develop a presentation using Prezi or PowerPoint, addressing the following:
Audience: Physicians and office managers
Advantages and disadvantages of using e-mail communication for patient care
Protection of privacy and confidentiality of patient information
Conduct additional research to determine the preference of both health care providers, and patients, regarding e-mail or other forms of electronic communication. What does the research say?
A minimum of three scholarly sources should be included in APA format.
Submit Patient Communication Presentation – either PowerPoint (.ppt) or Prezi.
If you use Prezi, a presentation link should be uploaded within a Word document, with your name, date, and course ID.