How does employee empowerment aid in building partnerships between companies and their customers

View the Malcolm Gladwell video, Malcolm Gladwell on (Innovation https://www.youtube.com/watch?v=wg0Zg8-2_Jo) , about today’s customers desiring partnerships. How does employee empowerment aid in building partnerships between companies and their customers? Describe why the structure of an Agile Organization might meet the goal of empowerment and partnership. Provide an example from your experience as an employee or customer.  Construct your answer from the theories you’ve learned.  Review several of your peers’ posts.  Compare your experiences with at least two peers and identify lessons you can apply in your future work.

Click here for the Malcolm Gladwell on InnovationPreview the documentView in a new window transcript

Malcolm Gladwell on Innovation (http://www.youtube.com/watch?v=wg0Zg8-2_Jo)

Part 2: 200 words

Organizational Learning

Evaluate the four traits of organizational learning.  Provide examples of how learning and change can impact one another.  Review several of your peers’ posts.  Discuss any similar or opposing perspectives you have, with at least two of your peers.  Take care to be professional and polite even if your beliefs or viewpoints differ.