Management

management

. What statement is associated with total quality management? (Points : 1)        Management has a duty to ensure that the law offices focus on quality.
Quality services involve only the attorneys.
Quality is based on the firm’s perception.
The law office should focus on constant improvement.
a and d

Question 2. 2. For a total quality management program to be effective, the firm must be willing to ____________. (Points : 1) listen to clients and make necessary changes to meet changing client needs talk to the clients and tell them what services they need talk to the clients and tell them what services the firm is going to provide a and b none of the above

 

Question 3. 3. Financial management of a law firm includes ________________. (Points : 1) budgeting timekeeping and billing purchasing tracking firm assets all of the above

 

Question 4. 4. When an employer hires an employee without sufficiently checking the employee’s background, and the employee subsequently harms someone or something in a manner that could have been discovered by a background check, it is called ______________. (Points : 1) negligence mistaken hiring negligent hiring all of the above none of the above

 

Question 5. 5. The law that allows eligible employees up to 12 weeks of unpaid leave is called the ____________. (Points : 1) Civil Rights Act of 1964 Fair Labor Standards Act Equal Pay Act of 1963 Family and Medical Leave Act Americans with Disabilities Act

 

Question 6. 6. A general, enduring statement of the intent or purpose of the law practice is called a ______________. (Points : 1) principle mission statement planning statement leadership plan strategic policy

 

Question 7. 7. Staff manuals are needed more in larger law offices than in smaller law offices. (Points : 1) True False

 

Question 8. 8. The purpose of a disaster recovery plan is to plan and prepare how to rebuild and recover from a total disaster. (Points : 1) True False

 

Question 9. 9. Technology has had little effect on how legal professionals practice law. (Points : 1) True False

 

Question 10. 10. Litigation support software tracks, organizes, and manages appointments and deadlines. (Points : 1) True False

 

…………………..Answer preview…………………..

1. What statement is associated with total quality management? (Points : 1)      

       a and d

Question 2. 2. For a total quality management program to be effective, the firm must be willing to ____________. (Points : 1)        listen to clients and make necessary changes to meet changing client needs

 

Question 3. 3. Financial management of a law firm includes ________________. (Points : 1)        all of the above………………………

 

APA

248 words

$4.00 – Purchase Checkout Added to cart