Fostering communication Skills
Read Fostering communication Skills article (attached file)
As the manager of a bank, you have just walked in on an angry customer demanding to have a late penalty removed from his account. The employee helping him agreed that the late penalty was applied correctly.
In your paper,
- Describe how you would address this situation.
- Explain how you would approach your employee.
- Identify how you would satisfy the situation with the angry customer.
The How Proper Communications Can Satisfy a Workplace Problem paper
- must be one to two double-spaced pages in length (not including title and reference pages) and formatted according to APA style as outlined in the Writing Center’s APA Formatting resource.
- must include a separate title page with the following in title case:
- title of paper in bold font
- Space should appear between the title and the rest of the information on the title page.
- student’s name
- name of institution (The University of Arizona Global Campus)
- course name and number
- instructor’s name
- due date
- title of paper in bold font
- must utilize academic voice. (attached file)
- must use at least one scholarly and credible source in addition to the course text (two in total).
- The Scholarly, Peer-Reviewed, and Other Credible Sources (attach file) table offers additional guidance on appropriate source types. If you have questions about whether a specific source is appropriate for this assignment, please contact your instructor. Your instructor has the final say about the appropriateness of a specific source.
- must document any information used from sources in APA Style as outlined.
- must include a separate references page that is formatted according to APA Style as outlined.
- Carefully review the Grading Rubric (attach file) for the criteria that will be used to evaluate your assignment.
Requirements: clear
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Answer preview to Fostering communication Skills
APA
630 words
