Organizational Culture’s Role in Information System Success
- Read and review the case study: Organizational Culture’s Role in Information System Success (PDF)
- Review, as needed, the following resource: How to Analyze a Business Case Study (PDF)
- How Organizational Culture Impacts IT Implementation and Ongoing ManagementFor this Performance Task Assessment, you will act as a consultant at UVN Consulting, and you have been tasked with helping another client: a small organization for which you will develop a report on the impact of an organization’s culture on the implementation and ongoing management of information technology. Your boss suggested that you use the case of the Orange cellular phone service company, a previous client of your organization. The case study can serve as a model of how your firm was able to help a large-scale company address a difficult situation related to IT and organizational culture. You will need to include your response to the following questions in your case analysis report (present and support your rationale for your responses). As you develop your report, be sure to include specific examples where applicable, as well as relevant citations from the Learning Activities, the Walden Library, and/or other appropriate academic sources.
- Part 1: Information technology and business performance
- Analyze how information technology affects business performance.
- Assess the implications and economic impact to the company due to frequent system outages.
- Analyze the relationship between business and information technology strategy.
- Analyze the cost of misalignment between information technology and business strategy.
- Part 2: Information technology and organization\\\’s culture
- Based on UVN Consulting’s findings, analyze what you believe to be the problem. Think about the issues in the context of organizational culture, process, and communications.
- Evaluate how the current organizational culture impacts the success of information technology implementation.
- Summarize what needs to be changed going forward at the organizational level to avoid similar issues.
Requirements: 5-7 pages
Answer preview to Organizational Culture’s Role in Information System Success

APA
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