As businesses grow and expand, they can face a lot of challenges
MGT 200 Module Four Case Study Guidelines and Rubric
Overview
As businesses grow and expand, they can face a lot of challenges and it becomes extremely important to review and revise strategies to ensure everything runs efficiently. In this assignment, you will review a real-world case study and apply what you’ve learned about different theories to suggest some strategies to improve communication.
Prompt
Read the McDaniel’s Burgers real-world case study in 13.4 Chapter Exercises of the textbook carefully. Then, write a short paper with your responses to the questions that follow the scenario. In your paper, also include your suggestion if you think using a different theory will help manage the team and the business better.
Specifically, you must address the following rubric criteria:
Identify some of the classical theories presented in this case study and explain their advantages and disadvantages with respect to this scenario.
Predict the business outcomes.
Include the information you would need to collect and how you would use the information to predict the business outcomes.
Discuss ways to improve communication for both customers and employees, including proposing a new theory to better suit the situation.
Include suggestions to help improve customer satisfaction and employee retention.
What to Submit
Write and submit a short paper of about 500 words to review and respond to the case study questions. Include all citations for resources you reference in APA format.
Paper Format: APA
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