You are tasked with hiring a new systems analyst at your company

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You are tasked with hiring a new systems analyst at your company

  • You are tasked with hiring a new systems analyst at your company. One candidate has excellent technical credentials, but does not think customer service is important. A second candidate has excellent customer service credentials and fair technical skills. Which candidate would you be more likely to hire and why?
  • What questions would you ask the candidates that would help you determine both technical and customer service skills?
  • Are there other skills that you think are also important? If so, what are they?
  • Can you recall any questions from you interviewing experience that ‘stuck’ with you?

 

 

………………..Answer preview…………

I will hire the candidate with high technical credentials than customer service. This is because this person will be more oriented on technical work than customer service. This means that this person will be more into ensuring that the systems work well and not really into customer care…………………..

 

 

APA

450 words

 

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