An important component of the communication process is the channel used to send the message.
An important component of the communication process is the channel used to send the message. For example, you would not want to deliver lengthy and complicated technical instructions in a face-to-face conversation where the listener does not have the chance to take notes. Choosing the appropriate channel can have a strong impact on both the effectiveness of and response to your message. In this Discussion, you will consider the impact of a communication channel on a message.
To prepare for this Discussion:
Consider a time in which the channel chosen for a communication had a significant impact on your participation in and response to the communication.
BY DAY 3
Post an evaluation of the impact of communication channels on effective messaging. In your evaluation, do the following:
Briefly describe the communication, including the primary message and your role in the communication.
Explain the channel chosen for the communication and why this channel was selected. If the reason is unknown, provide your best assumption for why it was selected.
Analyze whether this choice of channel was effective and appropriate, supporting your analysis with this week’s Learning Resources.
Assess what you would do (or recommend be done) differently in the future regarding channel choice and “noise” elimination in similar situations.
Refer to the Week 7 Discussion Rubric for specific grading elements and criteria. Your Instructor will use this grading rubric to assess your work.
Read some of your colleagues’ postings.
BY DAY 5
Respond to two or more of your colleagues’ posts in one or more of the following ways:
Respectfully pose one or two questions to your colleague about whether the choice of channel they described was effective and appropriate, which may provide them with further insight or opportunity for reflection.
Provide one or two additional recommendations regarding channel choice and/or noise reduction that could be applied to the situation your colleague outlined.
Share an insight you gained from your colleague’s evaluation, including how you can put their recommendations into practice in the future.
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