Identify and discuss a specific customer service diversity situation/scenario

Identify and discuss a specific customer service diversity situation/scenario

Identify and discuss a specific customer service diversity situation/scenario (excluding language barriers) that you may encounter while working in your desired healthcare profession. This situation should be an interaction with a patient. For example, a patient is refusing treatment due to their religious beliefs and may be jeopardizing their health because of it.

I work in healthcare as a nurse. With the end goal to be an administrator at an internal medicine practice.

Discuss the following:

Identified a specific customer service diversity situation/scenario within your desired healthcare profession and the variables associated with it. Complications/obstacles that could arise to affect customer service experience of patient.

Resources, techniques, and/or processes to overcome these complications/obstacles to provide superior customer service.

Answer preview to identify and discuss a specific customer service diversity situation/scenario

APA

554 words

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