A business function’s criticality depends on the level of interruption that will occur when that function is down.
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A business function’s criticality depends on the level of interruption that will occur when that function is down. Mission-critical operations cause significant disruption when down, including stopping production or even temporary plant shutdowns (Kenton, 2019). Whether a function is mission-critical or not depends on the organization. In a hospital, for instance, electronic health records would be a mission-critical function. If the EHR system is down, most operations will stall. It will be difficult to admit and discharge patients. The “not important” classification comprises functions that cause minimal interruptions when they are down. An example would be cleaning. Although essential, cleaning can be suspended during a disaster without a severe impact on the hospital.
One way of promoting awareness of vulnerability is to conduct a vulnerability assessment and communicate the results throughout the organization. A vulnerability assessment will identify all the risk factors. It will bring to the organization’s attention key vulnerabilities that could result in a big incident. It also ranks the vulnerabilities in terms of likelihood and impact, allowing every member of the organization to recognize the most important ones and purpose to mitigate them before they cause trouble. The results of the assessment should be sufficiently communicated to everyone in the organization.
References
Kenton, W. (2019, June 28). Mission-Critical. Investopedia. https://www.investopedia.com/terms/m/mission-critical.asp#:%7E:text=If%20a%20business%20operation%20cannot,runs%20on%20mainframes%20or%20workstations (Links to an external site.).
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