Analyze areas of a safety and quality dashboard of concern to a risk manager.
Being in a position of leadership is the most important job of any health professional anywhere along the continuum of care\\\” (Ledlow & Coppola, 2013, p. 3). Leaders and ultimately the boards of directors of health care organizations are accountable for the safety of those they serve.\\\” National quality organizations and regulatory bodies … are growing in their emphasis on leadership accountabilities for safe, reliable care as well as excellence in the experience of care\\\” (Youngberg, 2013, p. 39).With this emphasis on leadership accountability for the delivery of safe, high-quality health care services, health care leaders need to be able to drill down on what exactly safety and quality mean in the health care environment. Likewise, they also need to be able to design measures that help to ensure their organizations are able to deliver those kinds of outcomes. Read Measurement Perspectives [PDF] to examine key elements related to this issue. In this final course assessment, you will have a unique opportunity to examine a health care organization\\\’s safety and quality dashboard from the perspective of four organizational leaders. You will explore each leader\\\’s specific interests regarding patient safety and quality. In particular, you will have the opportunity to perform a more in-depth analysis of the dashboard, the type of analysis a quality director might perform to further the organization\\\’s safety and quality objectives. References Ledlow, G. R., & Coppola, M. N. (2013). Leadership for health professionals (2nd ed.). Burlington, MA: Jones & Bartlett Learning. Youngberg, B. J. (2013). Patient safety handbook (2nd ed.). Burlington, MA: Jones & Bartlett Learning. DEMONSTRATION OF PROFICIENCY By successfully completing this assessment, you will demonstrate your proficiency in the course competencies through the following assessment scoring guide criteria:
Competency 1: Analyze the quality and performance improvement activities within the health care organization.
Recommend evidence-based actions to improve a selected measure on a health care organization’s safety and quality dashboard.
Competency 2: Explain the risk management function in the health care organization.
Analyze areas of a safety and quality dashboard of concern to a risk manager.
Competency 3: Analyze the importance of patient safety in health care.
Describe how a health care organization chooses the metrics to include in its safety and quality dashboard.
Analyze areas of a safety and quality dashboard of concern to a patient safety officer.
Competency 4: Apply leadership strategies to quality improvement in a health care organization.
Assess senior leadership\\\’s role in setting a health care organization\\\’s strategic safety and quality objectives.
Competency 5: Communicate in a manner that is scholarly, professional, and respectful of the diversity, dignity, and integrity of others and is consistent with health care professionals.
Create a clear, organized, persuasive, and generally error-free presentation on a leadership team\\\’s assessment of an organization\\\’s safety and quality dashboard that is reflective of professional communication in the health care field.
Provide citations and title and reference pages that conform to APA style and format.
Download the Sample Presentation Guide [PPTX]. Use this as a starting point or guide as you develop your presentation.
The quality director.
The patient safety officer.
The risk manager.
Senior leadership.
What is a safety and quality dashboard?
What role do safety and quality dashboards play in helping health care organizations drive their strategic safety and quality objectives?
How do health care organization determine what they want to measure? Be sure to consider:
Pressures from regulators, payors, and the industry.
Self-identified improvement areas. For example, one organization\\\’s safety and quality dashboard may highlight patient falls because its rate of falls is higher than the national average. This may also have resulted in increased costs to the organization.
What CQI tools did the organization use to obtain, measure, and report data?
What was the quality improvement team’s role in addressing the reported measures?
Which metric on the dashboard would draw the quality director\\\’s attention the most?
What does this dashboard metric mean and why is it important?
What three recommendations to leadership would help to address this metric?
What (if any) quality models could be used to increase the quality of patient care and outcomes for this metric? Consider PDCA, Six Sigma, Lean, Hoshin Kanri planning, et cetera.
Which metric on the dashboard would draw the patient safety officer\\\’s attention the most?
What does this dashboard metric mean and why is it important?
What role does the patient safety officer play in improving this metric?
Which metric on the dashboard would draw the risk manager\\\’s attention the most?
What does this dashboard metric mean and why is it important?
What role does the risk manager play in improving this metric?
What is the role of senior leadership (for example, CEO, COO, president, senior VP) in driving safety and quality improvement initiatives?
What next steps might senior leadership take given the dashboard findings and the quality director\\\’s three improvement recommendations?
Which regulatory agency(ies) may be concerned about the findings in this dashboard?
Why would regulators be concerned about these findings?
Why are safety and quality dashboards important for monitoring key metrics in health care organizations?
Presentation length: Your presentation should be a maximum of 20 slides, including title and reference slides. Format your title and reference slides according to APA format.
Speaker notes: Be sure to include these with your slides. They provide an opportunity for you to expand on the information you are highlighting in your slides.
Number of references: Cite a minimum of two references.
Scoring Guide: Please read the scoring guide for this assessment so you understand how your faculty member is going to evaluate your work.
SCORING GUIDE Use the scoring guide to understand how your assessment will be evaluated. VIEWVIEW SCORING GUIDE
Analyze and Apply Dashboard Data Scoring GuideCRITERIANON-PERFORMANCEBASICPROFICIENTDISTINGUISHEDRecommend evidence-based actions to improve a selected measure on a health care organization\\\’s safety and quality dashboard. Does not recommend evidence-based actions to improve a selected measure on a health care organization\\\’s safety and quality dashboard. Attempts to recommend evidence-based actions to improve a selected measure on a health care organization\\\’s safety and quality dashboard; however, recommendations are not always evidence-based and/or appropriate. Omissions and/or errors exist. Recommends evidence-based actions to improve a selected measure on a health care organization’s safety and quality dashboard. Recommends multiple evidence-based actions to improve a selected measure on a health care organization’s safety and quality dashboard. Includes multiple examples, specifics, and references to the professional literature. Analyze areas of a safety and quality dashboard of concern to a risk manager. Does not analyze areas of a safety and quality dashboard of concern to a risk manager. Attempts to analyze areas of a safety and quality dashboard of concern to a risk manager; however, omissions and/or errors exist. Analyzes areas of a safety and quality dashboard of concern to a risk manager. Analyzes areas of a safety and quality dashboard of concern to a risk manager. Analysis includes multiple examples, specifics, and references to the professional literature. Describe how a health care organization chooses the metrics to include in its safety and quality dashboard. Does not describe how a health care organization chooses the metrics to include in its safety and quality dashboard. Attempts to describe how a health care organization chooses the metrics to include in its safety and quality dashboard; however, omissions and/or errors exist. Describes how a health care organization chooses the metrics to include in its safety and quality dashboard. Analyzes how a health care organization chooses the metrics to include in its safety and quality dashboard. Analysis includes multiple examples, specifics, and references to the professional literature. Analyze areas of a safety and quality dashboard of concern to a patient safety officer. Does not analyze areas of a safety and quality dashboard of concern to a patient safety officer. Attempts to analyze areas of a safety and quality dashboard of concern to a patient safety officer; however, omissions and/or errors exist. Analyzes areas of a safety and quality dashboard of concern to a patient safety officer. Analyzes areas of a safety and quality dashboard of concern to a patient safety officer. Analysis includes multiple examples, specifics, and references to the professional literature. Assess senior leadership\\\’s role in setting a health care organization\\\’s strategic safety and quality objectives. Does not assess senior leadership’s role in setting a health care organization’s strategic safety and quality objectives. Attempts to assess senior leadership’s role in setting a health care organization’s strategic safety and quality objectives; however, omissions and/or errors exist. Assesses senior leadership’s role in setting a health care organization’s strategic safety and quality objectives. Assesses senior leadership’s role in setting a health care organization’s strategic safety and quality objectives. Assessment includes multiple examples, specifics, and references to the professional literature. Create a clear, organized, persuasive, and generally error-free presentation on a leadership team\\\’s assessment of an organization\\\’s safety and quality dashboard that is reflective of professional communication in the health care field. Does not create a clear, organized, persuasive, and generally error-free presentation on a leadership team\\\’s assessment of an organization\\\’s safety and quality dashboard that is reflective of professional communication in the health are field. Attempts to create a clear, organized, persuasive, and generally error-free presentation on a leadership team\\\’s assessment of an organization\\\’s safety and quality dashboard that is reflective of professional communication in the health care field; however, significant lapses, omissions, and/or errors exist. Creates a clear, organized, persuasive, and generally error-free presentation on a leadership team\\\’s assessment of an organization\\\’s safety and quality dashboard that is reflective of professional communication in the health care field. Creates a clear, organized, persuasive, and error-free presentation on a leadership team\\\’s assessment of an organization\\\’s safety and quality dashboard that is reflective of professional communication in the health care field. Presentation includes multiple relevant examples, specifics, and references to the professional literature.Provide citations and title and reference pages that conform to APA style and format. Does not provide citations and title and reference pages that conform to APA style and format. Attempts to provide citations and title and reference pages that conform to APA style and format; however, omissions and/ errors exist. Provides citations and title and reference pages that conform to APA style and format. Provides citations and title and reference pages that conform to APA style and format, without errors.
Answer preview to analyze areas of a safety and quality dashboard of concern to a risk manager.
23 slides