Community Agency Interviews
Conducting the Interviews (1pg)
Interview a human service administrator, staff member, supervisor, or budget representative separately in regard to essential functions of human service management that specifically pertain their role. Examples of such functions include the following:
- Planning: vision, mission, goals
- Design
- Development of human resources
- Supervision
- Budget and management of finances
- Monitoring and evaluation: What are the purposes and advantages? How does information technology support the evaluation process?
Include the following questions in the interviews:
- What role does leadership play in entire system? (Refer to Figure 1.1 of Management of Human Service Programs.)
- How does environment influence program administration and management?
Discuss with your team to assess the organizational structure of the community human service organization.
- Does this agency use a horizontal organizational model or a top-down approach to human service administration and management?
- What is the theory behind the chosen organizational structure?
- Is it effective? Why or why not?
- Integrate organizational structure into Learning Team presentation in Week Four.
- Does the human service agency use classical or contemporary theories? Provide documentation that supports your
…………..Answer Preview………………
The interviews will be structured hence implementation will employ Actions speak louder than words. The interviews will be carried out through a face-face session between through this the interviewer will be in a better place to observe body ques. The interview with the administrator should have an overview scope of the organization. The past helps to predict the future hence the interviewer should place forth questions that that probe into the past of the organization and the current position of the organization. The human service administrator interview will shed light on the organization’s goals, mission and vision and the various……………..
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