Build or Buy and Service-Level Agreements (SLAS)

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Build or Buy and Service-Level Agreements (SLAS)

 Build or Buy and Service-Level Agreements (SLAs)” Please respond to the
> following:..
>

>    – Suppose, as a Chief Information Officer (CIO), you were asked to

>    provide the organization with time-entry system for the employees.
> Examine
>    the options to insource or outsource the system to be developed.
> Determine
>    whether you would insource or outsource the system to be developed, and
>    predict the implications of your decision with the organization’s total
>    cost of ownership.

>    – Suppose an organization that has entered into an SLA with another

>    organization goes out of business. Determine whether the SLA still
> applies
>    or becomes invalid. Propose what the organization should do to maintain
> the
>    service delivery
……………..Answer Preview……………

Build or Buy and Service-Level Agreements (SLAs)

Providing an organization with time-entry system for the employees

Many organizations use a time-entry system to determine the actual time that a company employee reports to work.  Having such records is very helpful especially for organizations that pay their employees based on the number of hours worked. Given the opportunity to develop a time-entry system, I would opt to outsource the system. As stated by Gouge (2003), out sourcing is used to represent a situation where a company seeks assistance from an external provider to help develop a system. A major implication of out sourcing is that an organization……………

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