Define the project goals and customer (internal and external) deliverables.

Define the project goals and customer (internal and external) deliverables.

Define the project goals and customer (internal and external) deliverables.
 Measure the process to determine current performance.
 Analyze and determine the root causes of the defects.
 Improve the process by eliminating defects.
 Control future process performance.
Provide at least one paragraph for each DMAIC step as noted above. Be creative and apply research, course concepts, tools, and techniques to help improve your
process.

Requirements of Submission: The case study assignments must follow these formatting guidelines:

OL-324-Case-Study-Three-Analysis-Rubric

MBS-Direct_-Managing-Quality-Table-13-2

6-2-Case-Study-Three_-The-DMAIC-Process-OL-324-X5460-Managing-Quality-20EW5

Answer preview to define the project goals and customer (internal and external) deliverables.

APA

599 words

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