Differentiate transformational leadership from authentic leadership
Module 1: Theories and Styles of Leadership
Critically analyze one leadership situation
List environmental and organizational trends
Describe four leadership theories
Differentiate transformational leadership from authentic leadership
Describe two leadership theories that are especially important to nursing
Assess your own transformational and authentic leadership qualities
Discuss an emerging view of leadership
Evaluate your own ability to be an adaptable leader
Apply leadership theories to a simulated clinical setting
Module 2: Theories and Styles of Management
Critically analyze one management situation
Describe the relationship between leadership and management
Describe four management theories that can be applied to nursing
Assess your own management qualities
Identify management values and beliefs
Simulate conveying an unpopular decision to staff
Develop a personal philosophy of management
Join an online nursing support group
Interview two staff members about how their organization could be improved
Participate in an in-class simulation to help employees achieve a balance between work and family life
Part II: Basic Skills to Creatively Lead and Manage
Module 3: Role Transitioning
Critically analyze one role transitioning situation
List the assumptions of role theory
Describe four paths to nursing leadership/management
Identify ways a nurse can transition to a leadership role
Module 4: Managing Stress
Explain the nature of stress at work
Describe the health consequences of stressful work
Explain how to use hardiness theory to reduce stress
List three ways to use Bandura’s self-efficacy theory to reduce stress
Try out different stress reduction measures
Module 5: Managing Time
Analyze one nurse leader’s time management skills
Assess whether you exhibit characteristics of hurry sickness and time urgency
Identify inappropriate time management procedures and time traps
Apply the steps of effective time management
State two short-term and two long-term time management goals
Develop two top-drawer and two bottom-drawer goals
Break two long-term goals into manageable steps
Apply approaches to overcoming procrastination
Use at least four different ways to “make” time
Module 6: Critical Thinking
Explain what critical-thinking skills are
Describe the relationship between critical-thinking skills, problem solving, and decision making
Discuss the research on evaluating critical-thinking skills
Choose appropriate action for two critical-thinking situations
Identify the steps in the problem-solving process
Develop three high-level critical-thinking questions
Identify problem-solving assumptions
Construct a design or system model
Construct a structural or recipe model
Module 7: Communicating Effectively
List ingredients of effective interpersonal communication
Identify ways to use emotional intelligence to communicate with others
Discuss three ways to enhance support during nurses’ intershift reports
Describe strategies that are effective for communicating with various generations in the workforce
Identify ways to enhance collaborative communication with physicians
Describe group communication methods
Module 8: Managing Conflict
Define conflict
Compare and contrast conflict resolution models
Analyze one example of nursing conflict
Examine the concept of conflict in nursing work environments
Identify sources of generational conflict
Assess your conflict resolution skills
Facilitate the development of conflict resolution skills in your staff
Module 9: Delegating
Define delegation
Discuss changes in healthcare delivery that make task delegation important
Identify the essential elements of effective delegation
Determine whether state law and facility policies permit the delegation of a specific task
Decide when delegation is appropriate
Discuss the procedure for delegating tasks to assistive personnel
Analyze nursing delegation actions
Module 10: Acting Legally, Ethically, and Politically
Discuss legal issues that impact nurse leaders
Describe the relationship between legal, ethical, and political issues
Discuss legal issues that impact the nursing profession
Debate ethical issues affecting nursing practice
Part III: Advanced Skills to Creatively Lead and Manage
Module 11: Motivating and Team Building
Discuss three motivational theories
Apply motivational theories to specific nursing situations
Describe nursing research on motivation
Discuss stages of team development
Module 12: Budgeting and Managing Resources
List the financial/budget competencies required of nurse leaders
Read a financial statement
Develop a business plan
Describe the budgeting process
Apply budgeting principles to Leadership in Action vignettes
Discuss the principles of three different types of budgets
Module 13: Demonstrating Effectiveness and Quality Care
Discuss the National Healthcare Quality Report
Describe uses for the National Database of Nursing Quality Indicators
Give examples of healthcare outcomes research
Describe uses of the Health Care Report Card Compendium
Discuss how to use patient registries to determine healthcare effectiveness
Describe disparities in healthcare provision
Discuss the benchmarking process
Describe client evaluations of the health care they received
Apply healthcare effectiveness principles to Leadership in Action vignettes
Discuss the pros and cons of Magnet hospital accreditation and its relationship to healthcare effectiveness
Module 14: Managing Change and Innovation
Explain the nature of change in nursing
Discuss planned-change theories and their relevance to nursing
Assess your change agent capabilities
Try out different change theory measures
Discuss methods for dealing with resistance to change
List innovation strategies
Module 15: Using Information Technology
Describe the importance of information technology to the transformation of health care
Discuss the relationship between evidence-based practice and nursing informatics
Explain why clinician input is necessary for system selection and implementation
Discuss the advantages of electronic health records
Describe how to optimize clinical use of handheld technology
Analyze seven strategies for managing technological change and involving staff in the process
Part IV: Creatively Managing Human Resources
Module 16: Staffing and Nurse Retention
Describe the relationship between the nursing shortage and staffing
Discuss the relationship between quality of care and staffing
Debate the cost-effectiveness of staffing ratios
Analyze the staffing needs of one unit
Discuss critical issues in retaining nurses
Discuss nursing theories that explain nurse retention
Module 17: Recruiting and Interviewing
Describe the process of recruitment
Discuss the practice of conducting regular employee satisfaction surveys as a recruitment approach
Debate the use of staff nurses’ cars for recruitment
Discuss steps in recruiting and retaining top-level staff
Describe basic measures used to judge recruitment efforts
Analyze the interview process
Module 18: Establishing a Healthy Environment
Describe physical factors that make for a healthy environment
Discuss the hallmarks of a healthy, professional nursing practice environment
Describe how authentic leaders create a healthy work environment
Analyze how employee engagement relates to a healthy working environment
Module 19: Developing Staff
Describe the elements in developing effective learning systems
Discuss the developmental needs of new RNs
Describe how a novice leader program develops new RNs
Discuss research that details how nurse executives prepare new nurse leaders
Analyze why training in computers and electronic resources should be part of staff development efforts
Discuss the importance of developing nurse practitioners’ leadership skills
Describe the LEAD Project for minority nurses
Discuss the work of leadership development coordinators
Analyze failure disclosure as a way to develop leaders
Module 20: Evaluating Staff Performance and Ensuring Quality
Try out performance appraisal approaches
Discuss the use of simulations to improve performance leadership
Describe a clinical practice development model to measure nursing practice
Analyze nursing situations that can affect quality of care
Module 21: Coaching and Mentoring
Discuss the difference between coaching and mentoring
Describe coaching interventions with staff nurses
Discuss Kramer’s reality shock theory and its relationship to coaching and mentoring
Module 22: Reducing Workplace Violence
Discuss the statistics on workplace violence
Describe environmental designs that can reduce workplace violence
Analyze administrative controls to reduce workplace violence
Discuss how to respond to an immediate threat of workplace violence
Describe suggested ways to deal with the consequences of workplace violence
Discuss measures nurses can use and teach staff to use to reduce workplace violence
Module 23: Succession Planning
Describe the challenges of succession planning
Discuss the statistics on succession planning
Describe different perspectives on succession planning
Analyze strategies and tactics for effective succession planning
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