Describe management’s role in empowerment
Assignment 8-1 on p.123 of the text Lack of Management Commitment. Select a health care entity to focus on, this could be a clinic or hospital of your choosing. Apply the case study of the lack of commitment to your selected health care entity and answer the following questions:
- If you were the quality office of a health care entity and the employee empowerment effort had been your idea, how would you have gained a commitment to it from the new management team?
- A workforce that is ready for empowerment is accustomed to critical thinking, understands the decision-making process, and knows where it fits into the big picture. As CEO of a health care firm, how do you ensure employees understand the decision-making process and where decisions fit in the big picture?
- Describe management’s role in empowerment. Describe how to use brainstorming to promote empowerment. Describe the concept of MBWA.
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