Identifying Obstacles
DQ # 1 RESPONSE
Identifying Obstacles
Reflect upon the feedback you have received from client communications, your instructor, and your colleagues.
Describe any insights or obstacles that you have encountered during your data review project.
Reflection on Readings
Describe two new concepts or ideas from this unit’s readings that intrigued you or were meaningful to you in your profession and explain why you selected these items.
Response Guidelines
Respond to the posts of your colleagues according to the Faculty Expectations Response Guidelines. Seek clarification and share relevant personal experiences. Provide a substantive and concise feedback.
Learning Components
This activity will help you achieve the following learning components:
Identify obstacles in a performance improvement project.
DISCUSSION RESPONSE # 1 – CLASSMATE – DUKE ELLINGTON
During my data review project I did not encounter any obstacles. As mentioned in at least one previous post, we had our annual CSC business meeting just after the start of this course. Knowing what my project was during the meeting, I received feedback and ideas and/or suggestions from other administrators, medical directors, and specialty advisors and continued to receive the same from co-workers.
What is meaningful with the readings this week is that of total quality management (TQM) and accreditations, both of which coming from the same article. As Abdallah (2014) stated, TQM is a powerful tool to create a quality of culture since it focuses on leadership, communications, training and continuous improvements. I was initially introduced to TQM or Quality Air Force in the early to mid-90’s while active duty. From my recollection, at the time of implementation, there were 4-phases. Everyone had to learn QAF which was Phase 1 and if you wanted to teach QAF you had to be certified which was Phase 4. Again, if I recall, I made it up to Phase 3, in which our “team” had implemented a process improvement. I don’t recall all the details, but I do remember going to an annual convention in Alabama in the mid-90s competing for the Malcolm Baldridge Award.
With accreditation, most health care facilities want to be accredited by The Joint Commission or TJC. Although, we are somewhat medical, our simulation center is not looked at by TJC; however, we have been accredited by the Society for Simulation in Healthcare or SSiH. And finally, late last year, we have all 10 simulation sites under the Central Simulation Committee to have been accredited by SSiH. With this, our next step or goal is to have the CSC become a consortium.
Reference:
Abdallah, A. (2014). Implementing quality initiatives in healthcare organizations: Drivers and challenges. International Journal of Health Care Quality Assurance, 27(3), 166-181.doi:http://dx.doi.org.library.capella.edu/10.1108/IJHCQA-05-2012-0047
Unit 10 – DQ 2
Reflection
For this discussion:
Reflect upon your leadership personality, and conduct an independent research on the topic of emotional intelligence and team leadership.
Describe your leadership style, and propose a leadership brand (using only a few words).
Apply the concepts from your readings to explain how you would lead a team to solve the problem you selected for this course.
Provide one new insight regarding your leadership style.
Response Guidelines
Respond to the posts of your colleagues according to the Faculty Expectations Response Guidelines. Seek clarification and share relevant personal experiences. Provide a substantive and concise feedback.
Learning Components
This activity will help you achieve the following learning components:
Identify leadership styles.
Recognize one’s own leadership style.
CLASSMATE: Christina Shoaf
My leadership personality is one of honesty, empathy, fairness and engagement. I use skills such as effective communication, transparency, organizational awareness and emotional intelligence to instruct, guide and lead my team. According to Stoller (2017), being mindful is a critical element of being a leader. Leading with emotional intelligence assists with concepts such as change, conflict management and collaboration.
My leadership style is democratic. I want to be known for being collaborative, innovative and strategically orientated so I can assist in delivering exceptional health care through leadership and mentoring.
In order to problem solve for decreasing medication errors by standardizing workflow, I would first discuss the current workflow with the staff. I would get their input on current workflow and ideas that they have for improvement. After collaborating for ideas with the staff who are performing this task, I would investigate best practices for decreasing medication errors and formulate a recommendation based on the current assessment and research. Then I would engage the staff to discuss the changes.
Stoller, J. (2017). Why Emotional Intelligence is Important for Leadership. Retrieved from https://catalyst.nejm.org/emotional-intelligence-important-leadership/.
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