Process Management and Productivity

In this Session Long Project, you will be able to use your creativity. You will choose a specific type of non-manufacturing business from the list below. You will use this business type and create your own organization around it. In each SLP module you will create issues/challenges about the specific Operations Management topic and discuss these issues/challenges and how you would solve them.

NOTE: When choosing your business/project, you need to consider that it will meet the criteria for all SLP assignments. Module 2 covers Total Quality Management, Module 3 talks about Supply Chain Planning using Operations Strategy (Module 4).

Session Long Project

Choose one of the following types of service organizations: Hospital, Car Repair, generic family restaurant, Information Technology consulting, Software Development, or another organization type with Instructor Approval.

Read about the real company online in the same industry and then create/invent your own company of this type. Be creative. Make this company real.

Identify several key processes in a process flow diagram. The most important aspect of inventing your company is determining the key PROCESSES. What is the work being done to provide your services to your customers? What are the repetitive processes of obtaining the materials, supplies, etc., and moving them through the company via processes to generate the outputs?

Write the paper with the focus on the following topics.

Discuss the key processes and how these processes would be analyzed.

What are some ways the processes could be improved?

Discuss concepts and ideas from process improvement and lean thinking.

Identify and discuss at least three productivity issues that this company faces. Include the various productivity ratios that would be calculated. Generate some numbers indicating the current level of productivity.

Identify and discuss how this company would deal with improving its productivity

This paper should be approximately 3–5 pages in length, counting the introduction, body, and summary. You should include references and cite them properly in the paper. Generally, at least three references should be used. Find references about productivity in your type of business.

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This part of the project touches on the management of the process of defining the idea behind a burger restaurant in New Jersey and in California. The restaurant goes by the name, “Burger Sauciness” as a way to help attract the various customers who enjoy burgers and have various preferences on the toppings to the burger…………………………………

APA

1126 words

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