Housekeeping is one of the departments in the hotel that must work every holiday because the hotel is open and can be very busy. Assume that you have a housekeeping department with 12 employees and your hotel recognizes the following holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving and Christmas as paid holidays. Also assume that at least one-half of your housekeeping employees need to work each holiday. What factors would influence you as the manager to develop a scheduling system that fairly assigns holiday work days and off days to these employees?

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Housekeeping is a very important department in the hotel. It needs proper management. As a manager there some factors to consider when scheduling system that will help when assigning duties during off days and holidays so as to act fairly with the employees. First is to know which day each employee is on and off duty….

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